1. Introduction
At BlackSilver Technology, your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our software services, including CRM, Inventory, School ERP, E-commerce, and custom SaaS applications.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide better services and improve user experience. This includes:
(a) Personal Information
When you contact us, register, or purchase a service, we may collect:
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Full name
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Email address
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WhatsApp number / phone number
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Company or school name
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Billing and payment details
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Project or service requirements
(b) Technical Information
We may collect:
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IP address, browser type, and operating system
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Device information
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Date/time of access
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Referring URLs and usage activity
(c) Cookies
Our website may use cookies to improve functionality, remember preferences, and analyze traffic.
You can choose to disable cookies in your browser settings.
3. How We Use Your Information
We use the collected information for the following purposes:
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To provide, manage, and improve our software and services
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To communicate about demos, updates, invoices, or support
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To personalize your experience and remember preferences
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To ensure data security and prevent fraud
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To send occasional promotional or informational emails (you can opt out anytime)
4. Data Storage and Security
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All data is stored on secure cloud servers with encryption and restricted access.
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We use SSL (Secure Socket Layer) to protect data transmitted through our website.
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Access to client data is limited to authorized staff only.
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We regularly review our data handling processes to maintain high security standards.
⚠️ Note: While we take reasonable steps to protect your data, no method of transmission or storage is 100% secure.
5. Data Sharing and Disclosure
We do not sell or rent your personal information to anyone.
We may share limited data only in the following cases:
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With trusted partners or vendors assisting in service delivery (e.g., hosting, payments)
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When required by law, government, or court orders
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To prevent fraud, security breaches, or misuse of our platform
All third-party partners are bound by confidentiality and data protection agreements.
6. Your Rights
You have the right to:
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Access and review the information we hold about you
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Request correction or deletion of your personal data
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Withdraw consent for communications at any time
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Contact us to update or deactivate your account
To exercise these rights, email us at blacksilvertechnology@gmail.com.
7. Data Retention
We retain your personal information only for as long as necessary to:
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Fulfill our business and legal obligations
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Maintain your account or provide ongoing service
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Comply with tax and regulatory requirements
Once no longer needed, data is securely deleted.
8. Third-Party Links
Our website may contain links to third-party websites or tools (e.g., payment gateways, Google Maps).
We are not responsible for their privacy practices or content.
We recommend reviewing their respective privacy policies.
9. Children’s Privacy
Our services are not intended for users under 18 years of age.
We do not knowingly collect data from minors.
If you believe a child has shared personal information with us, please contact us immediately for deletion.
10. Updates to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Effective Date.”
Please review it regularly to stay informed.
11. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us:
📧 Email: blacksilvertechnology@gmail.com
💬 WhatsApp (Message Only): Click to Chat
🌐 Website: https://blacksilvertechnology.com
⚙️ Summary
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Your data is private and secure.
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We never sell personal information.
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You can request edits or deletion of your data anytime.
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We offer transparent communication and 24×7 support.